Congress Information


If you have any queries with your accommodation (booked through Congress Secretariat & Housing Bureau), kindly proceed to the General Information desk located at the registration area.


Successful authors presenting at the Congress are eligible for the following awards:

Best Video 

Best E-Poster

Award winners will be announced during the Prize Giving Ceremony at the Congress Banquet on 19 October 2018.


Grand Copthorne Waterfront Hotel, the official Congress Venue for the ASRS 2018, is specially designed for the comfort of all guests. Each level is easily accessible with wheelchair-friendly elevators. The public areas have been built with wide corridors to ensure adequate space for wheelchairs and other mobility equipment.


Please note that delegates are required to wear their congress name badges at all times at the Grand Copthorne Hotel. Access to all venues will be monitored. Name badges are not transferable. The organiser reserves the right to request for proof of identity.

Should you lose your badge, please proceed to the Registration Counter at Level 4, Grand Copthorne Hotel for a replacement badge. Each replacement badge will cost SGD50.00.

Business Centre

The Business Centre is located in the executive offices on Level 3. The centre offers a full range of office support services for your ease and convenience.


Tea / coffee and lunch for delegates and exhibitors, will be served at the Ballroom Foyer at levels 2 and 4 and lunch symposia at the times specified in the programme.

Certificates of Attendance

A certificate of attendance will be issued to all registered delegates.

Certificate for Presenters

Only one certificate will be issued for each accepted and submitted work.  It will contain the name of the author and all co-authors.

CME Accreditation

The ASRS 2018 is recognised by the Singapore Medical Council as a Continuing Medical Education programme (CME).  All fully and conditionally registered Doctors in Singapore can sign up for their CME.

To sign-up for CME points on each day of participation, you are required to scan your badges twice a day at the Bag Collection Counter as follows:

  • Morning Session: By 12:30 Hours
  • Afternoon Session: By 17:00 Hours

Emergency Numbers

No Organisation Contact Number
1 Police 999 (toll-free)
2 Police Hotline 1800 2550 000
3 Traffic Police +65 6547 1818
4 Ambulance & Fire Brigade 995 (toll-free)
5 ER Ambulance +65 6222 2995
6 Non-Emergency Ambulance 1777
7 Civic Ambulance +65 6333 3000
8 STB Tourist Line
(24-hr automated tourist information system)
1800 7360 2600
(toll-free in Singapore only)


The Exhibition for ASRS 2018 will be held at the Ballroom Foyer – level 2 & 4 and also in the hospitality suites at level 4. Delegates may take the opportunity to network and exchange information.

Opening Hours of Exhibition

Day Date Time
Thursday 18 Oct 2018 08:00 – 18:00
Friday 19 Oct 2018 08:00 – 17:00
Saturday 20 Oct 2018 08:00 – 12:00


The Congress Organisers have taken reasonable care in making arrangements for the Congress, Exhibition, and Social Programme. Neither the Organising Body and the Professional Congress Organiser, nor its sponsors or committee members assume any responsibility, contractual or delictual for any loss, injury or damage to persons or belongings, or additional expenses incurred as a result of delays or changes in air, rail, sea, road or other services, strikes, sicknesses, weather, or for any acts or omissions by any persons, or for any unforeseen changes to the programme including cancellation of the Congress due to force majeure or any related events or activities. All participants are accordingly advised to make their own arrangements for adequate insurance cover including personal health and travel insurance.


The official language of the congress is English. There will be no simultaneous interpretation.

Lost and found

For information on any lost and found property, please check with the ASRS 2018 Registration Secretariat, located at the Ballroom foyer, Level 4.

Message / Help Desk

Messages may be left and picked up at the ASRS 2018 Registration Counter, located at the Ballroom room foyer, Level 4.

Mobile phones

Delegates are requested to turn their mobile phones or devices to silent when entering sessions.


Complimentary parking for stay-in hotel guests.  Additional car passes required can be purchased at the Registration Counter – SGD8.00.


Please be aware that a photographer has been commissioned by the ASRS 2018 to take photographs at this event.

These photographs may be included in the Society’s educational, promotional, corporate publications and on its website. They may also be circulated in the media and made available to interested parties.

If you do not wish to be included in any shots or footage, please advise the photographer.

Prayer Room

A prayer room will be provided for delegates of any faith at Blue Bird Room, Level 4.

Registration and Information Desks

All registration and information desks are located at Ballroom Foyer, Level 4.
Operating Hours

Day Date Time
Wednesday 18 Oct 2018 15:00 – 20:00
Thursday – Friday 19 – 20 Oct 2018 07:00 – 18:00
Saturday 20 Oct 2018 07:00 – 13:00


The Grand Copthorne Waterfront Hotel is a non-smoking venue. There are designated smoking areas outside the building.

Social Media

Join the conversation using the hashtag #ASRS2018.

You can simultaneously post to both social media and the App. Link your account in the settings on the App and then click on the social media item icon.

Speakers’ Preview Room

Humming Bird Room, Level 4

  1. Please ensure that all amendments are completed in the speakers’ preview room at least 4-hours before the start of your session.
  2. Changes to your slides can be done in the Speakers’ Preview Room,at the following timings:

Operating Hours

Day Date Time
Wednesday 18 Oct 2018 14:00 – 18:30
Thursday – Friday 19 – 20Oct 2018 07:00 – 18:00
Saturday 20 Oct 2018 07:00 – 12:00
  • Please note that all speaker venues are fitted with computer projection facilities only. No overhead projector facilities are available.
  1. Speakers should report to the room of their presentation at least 15 minutes before the start of the session to meet the session chairpersons, and familiarise themselves with the audio-visual equipment and venue layout.
  1. Speakers are required to strictly adhere to the allocated presentation time allowance.

GST/Tax Refunds on Departure

As a tourist in Singapore, if you make any purchase of more than SGD100 (including GST) at participating shops, you may claim a refund on the 7% Goods and Services Tax (GST) paid on your purchases.

You are entitled up to 3 same-day receipts/invoices from shops bearing the same GST registration number to meet this minimum purchase amount of SGD 100. To know whether a shop is participating in the Tourist Refund Scheme (TRS), look for a “Tax Free” shopping logo or sign displayed at the shop. You can also check with the retailer whether your purchases are eligible for GST refund.



High-speed high-density WiFi is available throughout the Congress Venue.